Luz Del Dia is raised singlehandedly by a Mother who looked up to Education as the only key to liberate people from poverty and hopelessness. Growing up, Luz took to reading and observing people as a way to learn. She studied in the public school and was consistently on top of her class until she finished Valedictorian in Grade 6. She then transferred to the University of Nueva Caceres where she met like-minded students who both inspired and challenged her to be better. While she dreamt of becoming a journalist, limited resources paved way to the College of Education where she took BEED on a Jaime Hernandez and Mayor Jesse M. Robredo scholarships. Upon graduation, she was immediately invited by the UNC Elementary Department to teach in the primary school. It was in that Department where she forged lifelong friendships and established the foundation for continuing education. Without wasting time, she availed of faculty discounts and enrolled in the graduate school.
It was in that Department where she forged lifelong friendships and established the foundation for continuing education. Without wasting time, she availed of faculty discounts and enrolled in the graduate school. She also started teaching Personality Development and Literature subjects in various colleges in the undergraduate level. While at it, she held important positions in various departments as well as in the Federation of Faculty Clubs where she last held the position of Internal Vice President. After she earned her Masters in English degree, she pursued Law during weekdays and Doctor of Philosophy during weekends. These she managed while serving as a College professor, adviser to Masters students’ theses and editor of Public School textbooks representing Bicol Center of Excellence under special DepEd commission.
In March 2008, she earned both degrees in the same graduation ceremony. Having to change academic gowns to receive confirmation onstage is symbolic of Luz’s propensity for diversity and her ability to change hats where needed. She said she saw it coming as she is a penchant believer that what the mind conceives, the body achieves. It was in 2009 when she was found and invited by SM to handle a very challenging and well – sought after role in SM City Naga Department Store. In aflash, she was swept from the Academe to the Corporate world as Senior Human Resources Manager for the SM Naga Department Store Branch. Not long after, Management has decided to take her off the region and give her the Corporate Human Resources Manager role in the SM headquarters in Manila. In 2015 she was promoted to Assistant Vice President for Human Resources – a role which tested her versatility and capacity to handle key accounts and high ticket projects. She reported directly to SM Retail President and to the Sy Family.
She introduced Employee Engagement programs which have never been thought of and applied in SM. She is known for being feisty and fiery and would never back out on an argument when she believes she is right or when at stake is the welfare of the majority. Luz believes that the strength of any organization is its workforce. People – centricity or putting people at the heart of the business strategy is the core of her character and the sense of urgency is what employees remember about her as a customer service champion.
When asked about her secret to success, she would smile and say she is not there yet. But she revels in the fact that she never leaves herself out of options. In whatever she does, she is committed to a principle and not to a person or organization. She pours herself out to something that she works on and trusts God to decide whether it will work or not. She welcomes change and she wants to constantly evolve and push herself to her limits. Likened to a wine that just gets better as it ages, Luz considers herself a work in progress. She wants more in life and she will never stop until she satisfies herself.